At TinyBuzz, your satisfaction means everything to us. We want every order to bring you joy — and if something goes wrong, we’re here to make it right. Here’s our fair and simple return policy. 🐝

📅 Return Window

You have 24h from the date of delivery to request a return or exchange. Please don’t wait — the sooner you reach out, the faster we can help!

✅ We Accept Returns For:

• ✅ Wrong item received
• ✅ Item arrived damaged or broken

❌ We Do NOT Accept Returns For:

• ❌ Items that have been used or handled
• ❌ Items missing their original packaging
• ❌ Requests made after 1 day of delivery
• ❌ Damage caused after the item has been delivered

🔄 How to Return — Step by Step

1. WhatsApp us within 1 day of receiving your order. Send clear photos or a short video showing the issue.
2. We’ll review your request within 24 hours and get back to you with a decision.
3. If approved, we’ll arrange a return pickup from your address — no hassle for you.

💸 Refund Options

Once your return is approved, you get to choose what works best for you:

• 💸 Full refund OR a free replacement — your choice!
• ⏱️ Refunds are processed within 3–5 business days.
• 📲 Refund will be sent via bKash.

You trusted us — we won’t let you down. 🐝

WhatsApp: 01554167941